Respond Online.

Go to to respond online.

Fill out the questionnaire on a computer, tablet, or smartphone using the unique ID number you received by mail at You have until October 31, 2020, to respond but don’t delay, respond today!

Respond by Phone.

Complete the census questionnaire by phone by calling the Census Bureau’s phone questionnaire assistance at 844-330-2020, or call the number associated with your preferred language below.

Open every day from 7 am to 2 am ET.   

English (for 50 states and Washington, D.C.): 844-330-2020
Spanish (for 50 states and Washington, D.C.): 844-468-2020
English (for Puerto Rico residents): 844-418-2020
Spanish (for Puerto Rico residents): 844-426-2020
TDD (Telephone Display Device): 844-467-2020


Open every day from 8 am to 10 pm ET.   

Chinese (Mandarin): 844-391-2020
Chinese (Cantonese): 844-398-2020
Vietnamese: 844-461-2020
Korean: 844-392-2020
Russian: 844-417-2020
Arabic: 844-416-2020
Tagalog: 844-478-2020
Polish: 844-479-2020
French: 844-494-2020
Haitian Creole: 844-477-2020
Portuguese: 844-474-2020
Japanese: 844-460-2020

Respond by Mail.

The Census Bureau mail or hand deliver a pre-paid postage paper questionnaire to most households that have not yet responded. Due to COVID-19, some households will receive a hand delivery of the census questionnaire as late as July. Return your completed questionnaire by mail.  

Respond in Person.

If you haven’t responded by August 2020, the Census Bureau will send an employee to your home to get your responses in person. If you don’t answer the door after three attempts, a Census Bureau employee will try asking your neighbors, your relatives, or your landlord to gather your census data. The best way to prevent a census taker from coming to your door is to respond on your own online, by phone, or by returning the paper questionnaire by mail.

  • Enumerators will have a Census Bureau photo ID badge that includes (1) their name, (2) their photo, (3) a Department of Commerce watermark, and (4) an expiration date.
  • They will have an official bag and Census Bureau-issued electronic device, such as a laptop or smartphone, bearing the Census Bureau logo.
  • Census takers will conduct their work between the hours of 9 am and 9 pm, local time.

Need Help or Having Issues?

Report inaccurate, fraudulent or concerning information about the 2020 Census

The Census Counts Campaign and The Leadership Conference Education Fund are working with partners to monitor, identify and respond to incidents of inaccurate census information, suspected census fraud, and efforts intended to subvert a fair count. If something doesn’t seem quite right, report it below. When it doubt, report it at

Call Advocates for Additional Help. 

The Lawyers’ Committee for Civil Rights Under Law (“Lawyers’ Committee”), in partnership with the Arab American Institute, Asian Americans Advancing Justice | AAJC, and NALEO Educational Fund, have launched 2020 Census hotlines for the communities they serve.  The suite of hotlines will operate in over ten languages and serves as a crucial resource for individuals who have questions or concerns regarding the upcoming 2020 Census. These civil rights organizations will be coordinating to provide information about the Census, answer questions, and when needed, follow up on challenges to participating in the count. 

  • Lawyers’ Committee: (888)-COUNT20 or (888)-268-6820
    • English
    • Live from 9am-5pm EST 
    • Beginning March 2nd, 9am-9pm EST
    • All other times, voicemail messages will be responded to the following business day.
  • Arab American Institute: (833) 333-6864; (833)-3DDOUNI (“Count me” in Arabic)
    • English, Arabic
    • Live from 9am -5pm EST
    • Beginning March 1st, 9am-9pm EST
    • All other times, voicemail messages will be responded to within 24 hours
  • Asian Americans Advancing Justice | AAJC: (844) 2020-API or (844) 202-0274
    • English, Mandarin (普通話), Cantonese (廣東話), Korean (한국어), Vietnamese (tiếng Việt), Tagalog, Urdu  (اردو), Hindi (हिंदी), and Bengali/Bangla (বাংলা)
    • Beginning in March, live from 8:30am – 8:30pm EST
    • All other times, voicemail messages will be returned in 24-48 hours
  • NALEO Educational Fund: (877)-EL-CENSO or (877)-352-3676
    • English/Spanish
    • Live from 8:30am – 8:30pm EST
    • All other times, voicemail messages will be responded to the following business day.


Communities that don’t get fully counted in 2020 will miss out for the next ten years. This is the time to get involved. The Census counts. So do you.

Splash Statement

NEW Stories for Change Videos!

Tymber Hudson: Let’s help LGBTQ+ Youth in Foster Care Thrive
In Partnership with: National LGBTQ Task Force

Patricia Bedoya: We Can Defend Immigrant and Labor Rights By Being Counted
In Partnership with: Service Employees International Union (SEIU)


Stories for Change features storytellers and 2020 Census advocates whose lived experiences show the deep connections between census participation and a wide spectrum of advocacy, including racial justice, immigration, disability, labor, and faith.

This expanding and downloadable series of videos, quote graphics, and infographics is designed to be ready-made content usable for digital organizing including, social media, textbanking, paid media, and email.


Click HERE to view or download Stories for Change!